need help?0191 366 2791 / 0191 373 7031

Delivery Policy

For standard delivery anywhere on the UK mainland your order will be delivered by our carriers within five working days.  The carrier will usually require a signature at the time of delivery.  Please indicate where your order can be left if you are out. 

For standard delivery anywhere on the UK mainland we deliver free of charge for any order of £100 (including VAT) or more. For orders under £100 there is a charge of £10 including VAT. 

If you would like a delivery outside the UK mainland, please contact us for a personalised quotation, specifying the number of bottles, the country and the delivery zipcode.

We are able to arrange express delivery by request and the charge for this will vary depending on the required speed and the locality of delivery. Please call us on either 0191 373 7031 or 07742 607 084

Guarantee

If, for any reason whatsoever, you are not wholly satisfied with the wine we deliver, then even if you have drunk the wine, just let us know and we will send you a prompt and courteous 100% refund.

If any bottle is broken or spoilt on delivery we’ll replace it for you free of charge or send you a full refund if you prefer.